FAQ
Do you ship internationally?
Yes, we offer carbon neutral shipping to UK, EU, Australia, USA, Canada, KSA and UAE
How long until I receive my order?
Delivery times vary depending on your location. UK orders are delivered within 2-3 business days on our standard service, or 1-2 business days with express. Orders to Ireland typically arrive within 2-4 business days. For all other international destinations, please allow 7-10 business days.
Once your order has been dispatched, you'll receive a confirmation email containing your tracking details. If you have any questions or need assistance, please don't hesitate to get in touch with us at customerservice@sustainabub.com
What material is the wrap made out of?
Our wraps are made out of bamboo and organic cotton. This helps creates the softness, stretch and security you expect from your Sustainabub wrap
What size is the Sustainabub wrap?
50*520CM
Can I cancel or amend my order?
Please contact our customer service team at customerservice@sustainabub.com as soon as possible. If an item has already been despatched we will not be able to cancel or amend the order.
Does the wrap work for all sizes?
Yes! The wrap offers a truly universal fit for wearers of all sizes, including plus-size and petite.
How Do I Wear my Sustainabub wrap?
Please follow our page on how to wear your wrap. We would always advise following the TICKS method. We have also have a video on the most common way to use your wrap on a dedicated page
What are some of the benefits of wearing the wrap?
This wrap is a powerful way to foster a deep bond between parents and their baby. It honours the natural inclinations of both baby and parent to be close.
Alongside nurturing this connection, it aids in lessening postpartum depression and boosting milk supply for breastfeeding mothers.
The wrap's versatility allows parents to attend to various tasks while keeping their baby snug and nearby. It's a soothing aid for even the most colicky babies, including those with reflux or gas issues, shown to reduce infant crying significantly.
With its cocoon-like feel, it offers a secure and comforting environment for the baby. Engineered for even weight distribution, it supports the baby comfortably and prevents strain on the parent's shoulders and back.
Above all, wearing your baby feels like receiving a warm, affectionate embrace every time
Why does my baby begin to sink in the wrap?
Baby should stay high and tight in your wrap. If baby seems to be slipping, there may be slack in your wrap when tying it on. Try tying it on tighter and keeping the wrap equally snug as you do so. No part of the wrap should be loose or floppy. If you pull the shoulder straps away from your chest, there should be just enough room for baby to fit in.
